SHIPPING/RETURNS & TERMS & CONDITIONS
DELIVERY LOCATIONS
We currently deliver to Australia Only.
DELIVERY TIMES
Orders are dispatched within 2 business days. Most orders will arrive within 7 business days. We will endeavour to deliver within the specified delivery period at the time of your order. You accept the risk that occasionally, due to circumstances which we have not foreseen, delivery times may be longer than times nominated and paid for by you.
ORDER ENQUIRIES
If you have not received your shipment within 7 business days from placing your order, or you have any other order enquiries, please email us at customerservice@hospitalplus.com.au
DELIVERY PRE-CONDITIONS
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years. You agree that risk of loss of or damage to products appropriated to your order passes on delivery of them including where delivery is to unattended locations (such as locations which are not attended by any person or which are attended by a person who is not acting on your behalf).
DELIVERY RETURNS/NON-COLLECTION
If having commenced delivery of your order and we then have to return any ordered products to our facility, we will contact you to arrange re-delivery or collection from our site at your expense. You can email us about any non-delivery or Pick Up collection matters at customerservice@hospitalplus.com.au
RETURNS POLICY
'Change of Mind' refunds are not available. Cancellations requests must be made before order fulfilment. If not, the full amount is charged. Faulty goods must be returned within 14 days to us. Please contact us immediately on customerservice@hospitalplus.com.au to inform us of faulty goods received.
ONLINE STORE TERMS
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
You may not use our products for any illegal or unauthorized purpose, we reserve the right to refuse service to anyone for any reason at any time. Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.